Privacy Policy

Terms Of Use

Welcome to our Privacy Policy, where we outline how we handle your personal data and what it means for you.

This notice applies to our website and the services mentioned on our website. By using our services, you consent to us collecting and processing your personal information. If you disagree with our practices, please refrain from using our website.

Please note that this Privacy Policy only applies to our website and not to third-party sites linked to our platform. We respect your rights and comply with applicable laws regarding data protection. Any changes to this notice will be updated here, so please check back periodically for updates.

About Us

We provide various services to help you stand out and showcase your strengths. Our team of professional resume writers offers resume writing, editing, CV services, LinkedIn profile creation, cover letter writing, and more.

What Personal Data Do We Collect?

Personal data includes details about you that can help someone know who you are.

Although we will protect your data well, submitting sensitive data like racial or ethnic origin, nationality, citizenship, social origin, language, health condition, age, religion, marital status, and trade union membership is your choice.

We might gather and handle these types of info:

• "Users Of Our Website:" We use Google Analytics to keep an eye on how people use our website. It collects info like where you are, what device you're using, and what browser you use. But don't worry, this info doesn't tell us who you are personally. Google Analytics also records your computer's IP address, but we don't see it. We see Google as a separate company that handles data for us. Sometimes, we use technology to see how people behave on our site. This might involve something called a 'cookie' that gets saved on your browser. You can find out more about how we use cookies in Section 4.
• "Contact Us Form:" We gather personal info like names, emails, and phone numbers through our website's contact form. This helps us respond to your questions and fulfill your needs.
• "Clients Of Our Website:" We collect personal info from our clients (both writers and customers) to help with their questions about our service.

Here's the kind of info we collect:

• "Contact details:" Your real name, social media links (like Google or LinkedIn), address, phone number, and email.
• "Education and work history:" Info about your schooling and job experience.
• "Other details:" Anything else you choose to share, like a photo or salary expectations. Sometimes, we might need your consent to use your info. If we do, we'll let you know clearly.
• "Live Chat:"We have a live chat on our website run by a third-party service provider. You can see their policy here: https://www.zendesk.com/company/agreements-and-terms/privacy-notice/ When you use our live chat, we automatically gather these details: your IP address, browser type, and operating system. We'll also ask for your name, phone number, email, and any other info you share so we can follow up on your inquiry. We get a transcript of your chat via email and keep it on our email provider's servers.

How Do We Use Cookies?

Cookies are tiny text files stored on your device for various purposes. There are two main types: persistent cookies and session cookies.

Persistent cookies stay on your device for a while and help us track and target your interests. Session cookies, on the other hand, make it easier for you to navigate our website and don't stick around as long.

Cookies can also be either "first party" or "third party". First-party cookies come directly from the website you're visiting and help with things like analytics and language settings. Third-party cookies come from other domains and are used for things like tracking and advertising.

You can choose to refuse browser cookies, but this might limit your access to parts of the website. If you want to delete stored cookies, you can do so manually. But remember, this won't stop more cookies from being placed on your device unless you adjust your browser settings.

Our cookies are used for the following purposes:

• "Essential/Technical:" These cookies are vital for our website to work as you expect. They help us recognize when you're logged in and remember your actions during your visit to keep the site secure.
• Analytical/Performance: These cookies help us understand how people use our website. They track which pages are popular and where our visitors come from.
• Functionality: These cookies remember your preferences and choices, making your experience on our site smoother.
• Third-Party Advertising:These cookies track your activities across different websites to provide you with targeted ads. Our third-party service providers, like Google and Facebook, may also use these cookies for advertising purposes. They have their own privacy policies.

Marketing:

We don't share your personal info with advertisers but might share anonymous visitor data for marketing purposes.

We might send you promotional emails, but only if you've agreed. You can opt-out anytime by following the instructions in the email or contacting us.

Even if you opt out of promotional emails, we may still send you important emails about your account or the services you've asked for.

Security:

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. These measures are designed to match the level of risk associated with processing your personal data. Our security protocols include encryption, access controls, regular security assessments, and staff training on data protection best practices. If you're interested in learning more about how we protect your information, feel free to get in touch with us.

Contact Us:

Your privacy matters to us. If you have any questions about how we handle your personal info, feel free to reach out to us at info@resumeprofs.com.